At Shop Smart US (“we,” “our,” or “us”), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

Information you provide directly:

• Full name, email address, phone number, and shipping/billing address when placing an order
• Payment information (processed securely — we never store full card details)
• Messages you send us via email or phone

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

• Process and fullfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your questions and customer service requests
• Improve our website, products, and shopping experience
• Send promotional emails and special offers (only if you opt in)
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We share your data only with trusted third parties who help us operate our business:

• Shipping partners — to deliver your order to your address
• Payment processors — to securely handle your transactions
• Email/marketing platforms — to send order updates and promotions
• Analytics tools (e.g. Google Analytics) — to understand how visitors use our site
• Legal authorities — if required by law, court order, or to protect our rights

All third-party partners are contractually required to protect your data and may not use it for any other purpose.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your customer relationship plus 3 years for legal and tax compliance purposes.

You may request deletion of your data at any time (see Section 7).

5. Data Security

We take the security of your information seriously. We use industry-standard SSL encryption on all pages of our website, and your payment details are processed through secure, PCI-compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your browsing experience. These include:

• Essential cookies — required for the site and shopping cart to function
• Analytics cookies — help us understand traffic and user behavior (Google Analytics)
• Marketing cookies — used by Meta Pixel and Google Tag Manager to serve relevant ads

You can disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Request deletion of your personal data
• Opt out of marketing emails at any time via the unsubscribe link in any email

• Object to how we process your data

To exercise any of these rights, contact us at the details below and we will respond within 7 business days.

8. Children’s Privacy

Shop Smart US does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Shop Smart US

📞 +1 (214) 232-3794
✉️ support@shopsmartus.online
🌐 shopsmartus.online